The Process

Omniton's problem-solving process

 
Omniton uses a proprietary process to undertake client engagements. The process is organised into a number of discrete phases that occur contiguously. The results of each phase provide input for the next one. Each phase adds further detail to the results that came from the previous one.

Some problems require the application of all our phases before we have a solution that is sufficiently detailed for your organisation. Other problems demand less detail, and can be solved in fewer phases.

Each phase has a number of standard tasks, but as every problem is unique, not all of the standard tasks are required on every engagement. Depending on the nature of your specific problem, we may include additional non-standard tasks in one or more of our standard phases.

We began developing this process in the early days of Omniton, but we are continuously improving it as we derive new best practices from each completed engagement.